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Dial 2-1-1

When you don't know who to call, DIAL 2-1-1.

2-1-1 Texas is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year.

No matter where you live in Texas, you can dial 2-1-1, or (877) 541-7905, and find information about resources in your local community. Whether you need help finding food or housing, child care, crisis counseling or substance abuse treatment, one number is all you need to know.

Dial 9-1-1

In an EMERGENCY dial 9-1-1 to reach Police, Fire, or Emergency Medical assistance.


Smith County Sheriff (903) 590-2661
Tyler Police Department (903) 531-1000
Tyler Fire Department (903) 535-0005

Cherokee County Sheriff (903) 683-2271
Jacksonville Police Department (903) 586-2546
Jacksonville Fire Department (903) 586-7131